Why Hotels Are Eliminating Do Not Disturb Signs

The practice of hanging a 'Do Not Disturb' sign outside hotel rooms to request privacy or an extension of the stay is becoming a thing of the past. This change has raised various concerns and questions among travelers. While some may argue that these signs serve as a reminder to guests to respect the room's cleanliness and the needs of the next occupant, hotels are now adopting alternative methods, such as the 'Room Occupied' sign, to manage these issues more effectively.

The Shift Begins: Security and Abuse

Hotels cite security as the primary reason for eliminating Do Not Disturb signs. Some establishments, such as hotels in New York City, are now using a 'Room Occupied' sign instead. Statistics show that some guests are abusing the system by hanging the 'Do Not Disturb' sign without valid reasons, essentially staying longer without checking out. This practice not only impacts the hotel's operations but also creates inconvenience for other guests.

Hotels are taking strict measures to ensure that rooms are properly prepared for the next guests. Regardless of whether a 'Do Not Disturb' sign is visible, housekeepers have the right to enter a room every 24 hours for safety inspections and room preparations. This ensures that the environment remains safe and hygienic for the next occupants.

The Reality Behind Do Not Disturb Signs

A closer look reveals that some hotels are not halting their housekeeping routines as much as they used to. Since 2020, most hotels have stopped entering rooms while guests are present, believing that guests need towels and toiletries can be easily requested from the front desk. This change in approach has made the Do Not Disturb sign somewhat redundant.

For instance, a traveler recently stayed in several hotels and noticed that 'Do Not Disturb' signs were often not present or had fallen off multiple times. This is speculated to be due to the fact that housekeepers have been entering rooms less frequently. However, this change is not universal. In some hotel stays, particularly during international travel, guests continue to encounter 'Do Not Disturb' signs, indicating a varied approach to room management.

Impact on Guest Experience

Guests who prefer not to be disturbed often appreciate the convenience of eliminating Do Not Disturb signs. They can reuse towels for several days and avoid the inconvenience of constantly asking for new ones. In many cases, if a guest sees a housekeeper in the hallway, they can request additional towels or toiletries without having to wait for a formal check-in or checkout process.

However, the elimination of Do Not Disturb signs also poses challenges for those who value privacy and the assurance of a freshly cleaned room. It is important for guests to communicate their needs to the front desk or housekeeping team effectively. While housekeepers may not enter rooms while guests are present, they remain available to assist with additional needs.

Conclusion

The transition away from Do Not Disturb signs represents a shift in hotel operations and guest management. While security and operational efficiency are the primary drivers, it also reflects changes in guest behavior and hotel practices. Whether this trend continues or reverses remains to be seen, as hotels strive to balance the needs of their guests with the demands of their business and security protocols.